W Retreat Koh Samui Earns 2016 Tripadvisor Certificate Of Excellence


W Retreat Koh Samui today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year.

Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.

“It is a huge source of pride for us that W Retreat Koh Samui has again been awarded the “TripAdvisor Certificate of Excellence”. It is a testament to our talent for their passion and dedication to the hospitality craft. We want to thank our guests for taking the time to complete the surveys and giving us the feedback on our performance, without that we would not be where we are today. Said, Daniel Simon, General Manager of W Retreat Koh Samui

"With the Certificate of Excellence, TripAdvisor honors hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travelers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travelers feel more confident in their booking decisions.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months. Consequently, only small numbers of hotels listed on TripAdvisor have been awarded this certificate.

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